The welcome kiosk for eye care offices.

Patients tap why they're here, the kiosk tells them where to go, and the right person on your team gets a chime. On the way out, a one-tap rating and a Google review QR code turn happy patients into 5-star reviews.

Eye Awareness welcome kiosk asking what brings the patient in today

How it works

A welcome kiosk at the door and a browser tab on staff computers. Nothing to install and no IT project.

Kiosk asking for the patient's first name and last initial
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Patient taps a reason

"I have an appointment," "Glasses adjustment," "Picking up contacts," plus a first name and last initial. That's it.

Kiosk confirming check-in and telling the patient where to wait
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They're told where to go

"Please head to the optical area, an optician will be right with you." You write the message for each reason.

Staff board showing waiting patients with wait timers
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The right person is alerted

Opticians see adjustments and pickups. Techs see appointments. Wait timers turn yellow, then red, so no one gets forgotten.

The staff board

Leave it open on any front desk or optical computer. New check-ins chime and pop up, even when staff are in another program. Filter to your team, claim a patient with "I've got it," and clear them when you're done.

Eye Awareness staff board with waiting patients and patients with staff

More Google reviews, on the way out the door

The same tablet that welcomes patients asks how their visit went before they leave.

Kiosk asking how likely the patient is to recommend the practice, 0 to 10
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"Leaving? Rate your visit"

One tap from the welcome screen opens the classic 0โ€“10 "How likely are you to recommend us?" question, plus an optional comment.

Thank-you screen with a QR code for leaving a Google review
2

Scan to review on Google

Patients who score you highly get a QR code for your Google review page. They scan it with their phone and finish the review whenever, even from the car (parked, of course ๐Ÿ˜‰).

Patient feedback report with an NPS score of 78 and patient comments
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See your NPS

Your Net Promoter Score, score breakdown and patient comments are in your settings, so you know what's working and what to fix.

Built for eye care offices

Works alongside whatever EHR and paging system you already use.

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Live staff board

Chime and desktop pop-ups the moment someone checks in, even when staff are in another program.

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Your words, your flow

Add reasons, rename them, choose who gets alerted, list your doctors, set your colors.

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"I've got it"

Staff claim a patient with one click so two people don't walk out for the same pickup.

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Minimal patient info

First name and last initial only. Check-ins are deleted automatically after 24 hours.

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Any tablet

iPad, Android, or a spare laptop. Setup takes about 10 minutes.

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Multiple locations

Each location gets its own kiosk, board, PINs and settings.

Simple pricing

Try it free, then one flat monthly price per location.

Per location
  • Unlimited check-ins and staff screens
  • All reasons, roles and settings
  • Exit ratings (NPS) and Google review QR code
  • Cancel anytime from your settings
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